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Privacy Policy

Last updated: 18 October 2026

Who we are

AtriumReel ("we", "us") makes video tours of properties from listing photos. This policy explains how we handle personal information under South Africa's Protection of Personal Information Act (POPIA).

What we collect

Your name, email address, phone number, the link to your listing, any message you send us, and the property photos you send for your video. We collect it when you message us on WhatsApp, email us or use the request form on this website.

How we use it

To reply to you, prepare quotations and invoices, make your video, deliver it, and keep the records the law requires. We do not use your details for anything unrelated to your request.

Who we share it with

We do not sell your information. We use service providers to do our work, such as video and image tools, messaging apps (like WhatsApp) and email. Photos you send may be processed by those tools to create your video.

Keeping it safe and how long we keep it

We take reasonable steps to protect your information. We keep it for as long as we need it to serve you, and keep invoices and payment records for as long as the law requires. You can ask us to delete your photos and details once your job is complete.

Cookies and tracking

This website does not currently use cookies or analytics. If that changes, we will update this page and ask for your consent where required.

Your rights

You may ask what personal information we hold about you, ask us to correct or delete it, or object to how we use it. Email us at atriumreel@gmail.com. If you are unhappy with how we handled your request, you may complain to South Africa's Information Regulator.

Changes

We may update this policy. The date at the top shows when it last changed.

Contact

AtriumReel, atriumreel@gmail.com, WhatsApp +27 71 411 0195.

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Terms and Conditions

Last updated: 18 October 2026

1. Our service

AtriumReel makes video tours from the real photos of a property that you send us, with captions and a description. We do not add rooms, features or finishes, and we do not change a property's layout, size or condition.

2. Quotations and prices

All prices are in South African rand (ZAR). A written quotation is valid for 14 days. The price on an accepted quotation is the price you pay.

3. Payment

We send an invoice with our banking details. Payment is by EFT. We release the final files once your payment is confirmed. Please send proof of payment so we can confirm it quickly.

4. Delivery

Delivery takes 48 hours for the Listing Package and monthly plan, and 72 hours for a Single Tour. The time is counted from when we have your photos, the details we need and, where applicable, your payment. Delivery times are our aim and may be longer if photos are missing or unclear.

5. Your photos and permission

You confirm that you have the right to use the photos you send us and to have them turned into a video. You are responsible for the accuracy of the listing information.

6. Previews and corrections

You see a preview before the final files are released. If anything does not match the property, we correct it at no extra cost. One round of small changes, such as music or captions, is included. Further changes may be charged.

7. Accuracy and disclosure

Every video carries a disclosure line stating that it was made from the property's actual listing photos. You agree not to remove the disclosure line, and not to use the video to misrepresent a property.

8. Using your video

Once you have paid, the finished video is yours to post anywhere. We only show your video in our own portfolio or social pages with your permission.

9. The FREE sample

The FREE sample tour is a one-time offer for each client, for one of your listings. It is made from your photos, and is yours to post.

10. Cancellation and refunds

If you cancel before we start work, we refund what you have paid. Once work has started, the part of the price for work already done is not refundable. If we cannot deliver what we quoted, we will refund the part we could not deliver.

11. Our responsibility

We take care to make every video accurate and professional. To the extent the law allows, our responsibility for any claim is limited to the amount you paid us for the service in question. We are not responsible for decisions you or buyers make based on a video, or for rules set by your agency or property portal.

12. Law

These terms are governed by the laws of South Africa.

13. Contact

AtriumReel, atriumreel@gmail.com, WhatsApp +27 71 411 0195.

FREE sample tour on your own listing. One per client. No obligation. Claim yours

Property video tours for estate agents

ONE FREE sample tour for your own listing

Your listing photos, set in motion.

AtriumReel turns the photos a property already has into smooth, cinematic walkthroughs for social, the listing page, and YouTube. Delivered in 48 hours, accurate to the home, and clearly disclosed.

48 hrstypical turnaround
Phone + widescreenboth cuts, every time
0rooms added or altered
JUST LISTEDFOR SALE

Built for every kind of listing

Family homes
Apartments
Townhouses
Homes with pools

Three ways to put a listing in motion

Every tour is built from the property's real photos, one room at a time, with slow gimbal-style camera moves that feel expensive.

Social tour

A fast, vertical walkthrough cut to stop the scroll on Instagram Reels, TikTok and Shorts. Built to start conversations and drive DMs.

Vertical (phone) · 20–40 seconds

Listing tour

A widescreen walkthrough paced for the listing page, Property24, PrivateProperty and YouTube. Smooth, room-by-room, in the order a buyer would walk the home.

Widescreen · 60–120 seconds

Quick preview

A short draft of one of your current listings, FREE. See exactly what we do with your photos before you spend anything. One FREE sample per client.

FREE · 1080p · 5–6 seconds a room

Every kind of home, brought to life

From city penthouses to family homes and country estates, we turn the photos of any property into a tour that makes buyers want to visit.

Modern villasGlass, light and pool-side living
Penthouses and apartmentsCity views and skyline nights
Family homesWarm rooms, gardens and kerb appeal
Estates and manorsGrand entrances and long driveways

These are illustrations of the property styles we work with. Your own tour is always built from your listing's real photos.

See what your listing becomes

One photo per room becomes a smooth, scroll-stopping clip. We stitch them in the order a buyer walks through the home, then add your branding and a clear disclosure.

  • Smooth gimbal-style camera moves
  • Matches the real layout and finishes
  • Vertical and widescreen versions
Get a FREE sample
JUST LISTEDExterior

Cinematic tour created from this property's actual listing photos. No rooms, features, or finishes were added or altered.

AtriumReel
Made from real listing photosPhone + widescreen

Tap to play a sample 3D tour. Move your mouse to tilt the phone. Your own tour is built from your listing photos.

From photos to posted, in four steps

1. Send the listing

Share a link or the photos. No shoot day, no access needed.

2. We sequence it

Clean frames, duplicates removed, ordered as a buyer's journey.

3. One clip per room

Each room's own photo anchors its clip, so layout and finishes stay true.

4. Finish and deliver

Disclosure frame, music, your branding, captions. Vertical and widescreen files.

The route: exterior, entry, main living, kitchen, dining, primary bedroom and bath, secondary rooms, outdoor and pool, aerial.

What we need from you

Getting started is simple. Here is what to send us so your tour looks its best.

Your listing photos

8 to 15 clear photos, one for each room. Please send the full-size originals, not screenshots, if you can.

Permission to use them

Please confirm you have the right to use the photos, for example from your photographer or your agency.

Your details

Your name, logo and phone number for the end of the video. Music or caption style is optional.

Tidy rooms and good daylight make the best videos. We only bring to life what is in your photos, so we cannot fix clutter or damage.

Simple pricing, priced below a film crew

Traditional listing video typically runs R3 600 to R45 000. Choose a single tour, a full listing package, or a monthly plan for every new listing.

Single Tour

R2 200 / listing

One social tour. A low-risk way to start.

  • 1 vertical social tour (20–40s)
  • Real listing photos only
  • Disclosure frame included
  • Music and agent logo
  • Delivered in 72 hours
Order a tour
MOST POPULAR

Listing Package

R5 900 / listing

Everything an agent needs to market one listing.

  • Social tour (vertical) and listing tour (widescreen)
  • 4K clips, one per room
  • Caption, hashtags and description pack
  • Disclosure frame and caption line
  • Music, branding and contact outro
  • Delivered in 48 hours
Order a package

Agent Retainer

R27 000 / month

A monthly plan for busy agents and small teams. Plans run to R72 000 a month.

  • Every new listing that month
  • Social and listing tours for each
  • Extra social cuts each month
  • Priority 48-hour turnaround
  • Captions and hashtag pack included
  • One point of contact
Talk retainer
Photo enhancement (exposure, straightening)+R700
Cosmetic virtual staging, disclosed (per room)+R600
Neighbourhood and lifestyle footage+R1 100
Extra caption and hashtag pack+R550
  1. Message usSend your listing link or photos on WhatsApp.
  2. Get a quotationCheck the price and approve it.
  3. See a previewTell us if anything needs correcting.
  4. Pay and receivePay by EFT and get your final files.

Prices in South African rand (ZAR), shown for a typical listing of around 12 rooms. Larger homes are quoted individually. Sample pricing, so adjust to suit your market.

See what you could save

Compare what you pay now for listing videos with a AtriumReel package. Change the numbers to match your own.

Typical filmed tours cost about R3 600 to R9 000, and cinematic tours cost more. Each AtriumReel package includes both a vertical and a widescreen cut, plus captions.

Your monthly cost with AtriumReel

We animate the home as it is

Accurate video sells. A buyer who walks in and finds what the tour promised trusts the agent. So we hold one line.

What we do

  • Add smooth camera motion to real listing photos
  • Match the exact layout, furniture, finishes and light
  • Keep your original photos untouched and available
  • Disclose on the video and in the caption

What we never do

  • Invent rooms, windows or views
  • Widen spaces or change the layout
  • Swap finishes or hide damage
  • Change size or condition

"Cinematic tour created from this property's actual listing photos. No rooms, features, or finishes were added or altered."

Rules vary by market and listing portal. Follow your agency's policy and confirm the requirements for your market.

Questions agents ask

Does this replace a filmed tour?

No. It doesn't replace a real filmed tour for a buyer who needs to inspect a specific home. It replaces the marketing layer: the social tour, the listing reel and the motion that makes photos feel like a place.

What do you need from me?

A link to the listing, or the photos themselves. If the gallery is hidden behind a carousel, a screen recording of the gallery works too.

Will the video match the real home?

Yes. Each clip is built from that room's own photo. We check every clip for warping, morphing furniture, floor-texture crawl and invented features before delivery, and regenerate anything that fails.

Is the FREE sample really free? Can I get more than one?

Yes, it is free with no obligation, and the video is yours to post. It is a one-time offer: each client gets one FREE sample tour of one of their listings. After that, you can choose a Single Tour, a Listing Package or a monthly plan.

How do I pay?

By EFT (bank transfer). You receive an invoice with our banking details, and the final files are released once your payment is confirmed. You see a preview first.

Can I get a quotation first?

Yes. Ask us for a written quotation and we will send one, valid for 14 days, showing exactly what is included and the price.

Do you deliver for Property24, PrivateProperty and YouTube?

Yes. Every package includes a vertical cut for social and a widescreen cut for Property24, PrivateProperty, your own site and YouTube.

Can you stage empty rooms?

Yes, as a disclosed add-on. Staged images are labeled as virtually staged, and the empty original is kept alongside. It is never used to hide condition.

Simple terms and privacy

Short and clear, so you know exactly what to expect.

Photos and permission

You confirm you have the right to use the photos you send us. We only use what you send, and we never add rooms, features or finishes.

Preview and corrections

You see a preview before the final files are released. If anything does not match the property, we correct it at no extra cost. One round of small changes, such as music or captions, is included.

Delivery times

Within 48 hours for the Listing Package and monthly plan, and 72 hours for a Single Tour. The time is counted from when we have your photos and the details we need.

Payment

We send a quotation first and then an invoice. Payment is by EFT, and final files are released once payment is confirmed. All prices are in South African rand.

Using your video

Once delivered, the video is yours to post anywhere. We only show your video in our own portfolio or social pages with your permission.

Privacy (POPIA)

We use your name, email address and phone number only to reply to you and to deliver your work. We do not sell or share them. To ask what we hold about you, or to have it deleted, email atriumreel@gmail.com.

Read the full Terms and Conditions · Privacy Policy

See it on your own listing, FREE

Send us an active listing and we'll build a short preview tour, FREE. No charge, yours to post. The FREE sample is a one-time offer: one tour of one listing per client.

Prefer to chat? WhatsApp or email

One FREE sample per client. Any extra tours are charged at the prices on this page.

We use your details only to reply to your request and do not share them (POPIA). Privacy Policy

Chat on WhatsApp Get my FREE sample tour